Technology Simplified pledges the following to you, our valued customer, in good faith:
● ALL equipment purchased from us carries a one year ONSITE warranty. This means in the first year of ownership, if your equipment fails, there is NO CHARGE for parts or labor to bring your equipment back to delivery condition just like new!
● ALL service work carries a 30-day guarantee. If we fixed your problem but caused a different problem not uncovered during final testing on your service call, we will come back to your home or office or fix remotely at NO CHARGE to you. When Technology Simplified says a problem is fixed, we mean it and stand behind our repair. You will never be charged for the same repair twice.
● All equipment and software solutions are guaranteed to perform as promised. This means after a Technology Simplified technology consultant designs or recommends equipment or software to accomplish a task or problem you specify, it will work or we will replace and/or repair that solution for you at NO CHARGE.
...When my new computer failed shortly before my one year warranty was about to expire I was so happy you gave me a loaner computer, came to my house to pick up my failed computer, got my computer fixed and brought it back to me at no extra charge. Honestly I was surprised and was half expecting you to charge me something but you didn’t….. Donna Craig Churchville, NY